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Delhi Vidyut Board :
A common man
has to face a number of problems in dealing with DVB. Parivartan
is collecting such consumer grievances. Parivartan tries and
gets them resolved without payment of bribes. Chairman of DVB, Sh.Jagdish
Sagar has been fully cooperating in getting these grievances resolved. Parivartan
is doing it as a social work. It is not charging anything for its
services. If you have any grievance on account of any of the following,
write to us with complete details: 1.
Wrong billing 2.
Replacement of a defective meter 3.
Fast meter 4.
New connection 5.
Replacement/repair of defective equipment 6.
Additional load sanction Please
give complete details for each of your grievance including all the efforts
made by you to get it resolved. It should include details of any visits
made by you to any DVB office, the officials you met, their response and
copies of all the correspondence made with DVB in this regard.
Check
list : ü Please send a copy of the last bill. ü
Your letter should be addressed to
the Chairman, DVB. Please
submit all the papers in duplicate.
ü You may submit your grievance on line or send it at our address at Parivartan, 5B, Navkala Apts, 14, I P Extension, Patparganj, Delhi-92. ü
Do not send a grievance to us if you
never made any representation with DVB to get it resolved. ü
Please mention your name,
address, tel nos., and e-mail address (if any).Your telephone number is
important so that we may seek additional information required, if any,
in your case. Note : Those cases where consumer
has been caught stealing power will not be entertained. Parivartan
will not represent cases of those
who indulge in theft of electricity. |