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President:     Col J N Pandey 

TIME SCHEDULE FOR REPLACEMENT OF DEFECTIVE METERS :

·        Inspection of defective meter cases – Within 15 days

·        Replacement of defective electric meter – Within 30 days

·        Communication of replacement particulars to consumer – On the day of replacement at site

According to Office order of Delhi Vidyut Board No CO II/P-21/2000/26 dated 10.5.2000,

1)      In all cases of defective meters including burnt/stop meters detected with effect from 1.5.2000, the period of assessment would be limited to a maximum of six months.

2)      It shall be mandatory on the part of concerned field officers to conduct regular checking of the meters and all the dead/stop/burnt and inaccurate meters found must be replaced  within a period of six months from the date these are found defective failing which the responsibility for the loss of revenue of the Board  for a period beyond six months shall lie on the concerned field officers/officials.

Citizen's rights with respect to DVB

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