helped them ….
The following are some examples where Parivartan helped the
aggrieved consumers of DVB in getting their work done without
payment of bribes:
Mr Mulkh Raj Saini is a 100 year old man. Mr Saini received a
bill in January, 1999 on which it was written “Glass broken”.
Three letters were written to DVB authorities in 1999 to change the
meter. But the meter was never changed. Instead, Mr Saini started
receiving highly inflated bills which were neither on average basis
nor on the basis of reading. Everytime, Mr Saini will have to go to
DVB office to get permission to make part payment. The arrears kept
mounting. Ultimately, he filed a case in Bijli Adalat. On 1.7.2000,
Bijli adalat ordered that the meter be inspected and bills adjusted
accordingly. But the order of the adalat was never implemented. The
meter inspector wanted a bribe which Mr Saini refused to pay. Mr
Saini had met the AFO and AZE a number of times before approaching
Mr Lajpat Rai Rustagi applied for enhancement of load in
March, 2000. Subsequently, he visited the DVB offices several times
and wrote several letters but in vain. He even got Dr Harshvardhan,
MLA to recommend his case to the Executive Engineer for speedy
disposal. But this letter also had no effect. Ultimately, Mr Rustagi
approached Parivartan in Sep, 2000.
Mrs Padma Kaul is an 80 year old woman. She has a vacant flat
in Patparganj. Since Aug, 1998, she is being sent highly inflated
bills for this flat stating that the meter is faulty. Everytime, it
requires a personal visit to get the bill rectified and then the
payment is made. This process was going on for the last 3 years till
Parivartan took up the matter.
Amit Kumar had applied for disconnection of his meter in
July, 1997. The connection was not disconnected till he approached
Parivartan in Sep, 2000.
The meter of Mr Ramesh Kaul was not functioning. After great
efforts, it was replaced on 6.10.99. However, this meter was also
faulty. So, Mr Kaul filed a case in Bijli adalat on 9.10.99. Bijli
Adalat ordered replacement of meter within 7 days. However, despite
writing several letters and making several visits, this order of
Bijli Adalat was not implemented till Mr Kaul approached Parivartan.
Mr O P Malik is an old man and suffers from severe arthritis
that he walks with great difficulty. The street lights in front of
his house were not working since 1991. He made 82 complaints to DVB
by personally visiting the office of DVB in Jhilmil. He even got a
letter written from his local MLA but nothing happened till
Parivartan helped him. Now, the street lights have been repaired.
7 families in Maujpur applied for a new electricity
connection in January, 1992. On 25.9.97, they also got a letter
written from the Deputy Mayor of MCD to DVB. On 11.11.97, they filed
a case in Bijli Adalat. On 31.1.98, Bijli Adalat ordered that new
connections be given to them within one month. But even these orders
were not obeyed. On 6.3.98, they were informed that their files were
not available. So, they filed fresh papers. On 14.7.98, they wrote
to the Chief Vigilance Officer of DVB. Again no action was taken. On
21.7.2000, the local MLA wrote to the Chairman, DVB and to the
Executive Engineer. Yet, no action was taken. Ultimately, they
approached Parivartan in Oct, 2000. Now, all of them have been
granted new connections.
Mr Vikram Manjhi was a Group D employee with Delhi
Administration. He retired from the service in June, 2000. He, now,
wants to go back to his village.
He has to surrender his flat, which was provided to him by
Delhi Administration. For this, he had to get his electricity
disconnected. He has been visiting the office of DVB almost daily
since June, 2000 but noone was ready to even listen to him. His
family has already gone to the village and he is living in Delhi for
the last 7 months only to get his electrical connection
disconnected. Ultimately, he approached Parivartan on 4.12.2000.
Parivartan helped him in getting his work done.
Go to Top
following are some of the instances where taxpayers have received
their refunds due to efforts of Parivartan without payment of any
bribes and without making any visits to the Department :
Kumar Srinagesh has received refunds for AY 91-92 and 93-94
Rani Singhla has received her refund for AY 94-95
Prakash Yadav has received refunds for AY 94-95, 95-96, 96-97
Lal Mathur has received his refund for AY 95-96
Bala Chauhan has received her refund for AY 96-97
Kumar Kanungo has received his refund for AY 96-97
M Sethi has received refund for AY 96-97
Kumar Revri has received refunds for AY 96-97 and 97-98
Chand Jain has received refund for AY 96-97
Das Gupta has received refund for AY 96-97
Lal has received refund for AY 96-97
M Gaind has received refund for AY 97-98
Devi has received her refunds for AY 97-98 and 98-99
Anand has received refund for AY 97-98
Sobti has received his refunds for AY 97-98, 98-99 and 99-00